Funeral Director / Manager

Provides customer service in all areas of helping families with the loss of a loved one. Implements choices made by the families’ legal representatives regarding the final disposition of the body and memorialization of the individual. Interacts with the family to fulfill the death care needs of their loved one. Provides exemplary personalized and professional service. Fulfills the requirements as dictated by North Carolina Board of Funeral Service.

JOB RESPONSIBILITIES

• Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
• Negotiates and enters into funeral contracts, legal documents, and collection of payments in accordance with company policies
• Ensures families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
• Arranges for the interment or cremation of human remains
• Ensures adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and rules applicable to the provision of funeral services
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance
• Promotes and maintain a safe and healthy work environment
• Involvement with community, religious and other organizations

MINIMUM REQUIREMENTS

Education
• Completion of a degree program at an accredited mortuary college or technical school specializing in funeral service or mortuary science as required by North Carolina Board of Funeral Service

Experience
• Funeral Director experience as required by state/provincial law
• 1 year directly related experience preferred

Certification/Licenses
• Must meet all licensing requirements required by North Carolina Board of Funeral Service
• Current state/province issued driver’s license with a clean driving record

Knowledge, Skills and Abilities
• Basic knowledge of religious and fraternal organizations customs
• Knowledge of computers and some software including MS Office Suite required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multitask and set priorities
• Ability to work weekends and evenings
• Detail oriented