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Out-of-State Academic Student Complaint Procedure
In compliance with the Higher Education Opportunities Act of 2008, the U.S. Department of Education (USDOE) conducted a Negotiated Rule Making Process in 2010, and institutions offering distance education must provide enrolled and prospective students with contact information for filing complaints with its accrediting agency and with the appropriate state agency for handling complaints in the student’s state.
Students enrolled in online classes at Dallas Institute of Funeral Service who reside out-of-state should follow the Grievance Policy listed in the catalog to resolve concerns. Online students have the same rights and responsibilities as those students enrolled in on-campus courses.
Students who have concerns involving harassment or discrimination should see specific procedures listed in the catalog: Violence and Harassment on Campus and Title IX and Violence Against Women’s Act (VAWA).
If after following the college procedure the issue cannot be resolved internally and the student seeks additional resolution, students can refer to the contacts below for the appropriate state agency or accrediting body.
Dallas Institute of Funeral Service is accredited by the American Board of Funeral Service Education (ABFSE). More information regarding their complaint process can be found on here.
Complaint Contacts by Location
- North Carolina Community College System, Office of Proprietary School Services Student Grievance Procedure